Shipping Information

We currently do not support international shipping, due to the nature of our products being so large and heavy.

  • Orders are dispatched within 1-3 working days of purchase.
  • Orders can not be sent to P.O. Boxes and must be sent to a street address.
  • Customers unable to attend the delivery of their purchase are encouraged to leave instruction for the package to be left unattended in a safe location. Unattended deliveries are at the risk of the consumer and RugVista takes no responsibility for lost items delivered in their absence.
  • If you are located in a rural area, additional shipping charges may apply following your initial payment. If you find the charges to be unsatisfactory you will be issued with a full refund.